Friday, October 26, 2012

US Airways Flight Attendant requirements


FA - Flight Attendant-W

Requisition #: 157772

Phoenix, AZ


JOB TITLE: Flight Attendant 

POSITION PURPOSE: 
To provide leadership, direction, and assistance for safety and comfort to passengers on board our aircraft, while working independently and as part of a team. 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 
- Provide exemplary customer service to all aspects of the cabin 
- Actively seek to ensure the safety and comfort of customers 
- Ensure compliance with Federal Aviation Administration regulations 
- Assist passengers and fellow crew members during emergency situations 
- Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and wheelchair assistance 
- Prepare/serve meals and beverages; sell onboard liquor, duty-free items, and other items 
- Write detailed reports pertaining to flight incidents 
- Interact with a wide variety of people from a broad range of cultures 

TYPICAL PHYSICAL DEMANDS AND WORKING CONDITIONS: 
- Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting of passenger bags and catering needs 
- Airport operations in all types of weather 
- Long periods of standing and talking 
- Airport ramp operations are noisy and can be hazardous without due caution 
- Extensive travel; must be able to spend consecutive nights away from home 
- Alternative work schedules, including evenings, weekends and holidays 

QUALIFICATIONS: 
- 2+ years proven experience in hands on, client facing, customer service delivery. Prior flight attendant and/or airline experience is not required or necessary. 
- Competent in handling difficult situations, problem solving and complaint resolution 
- Able to read and speak English fluently; second language is preferred 
- Excellent communication and interpersonal skills 
- Proficient with Microsoft Office software 
- Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing or extreme hair color or style 
- Height and weight must be proportionate such that it does not exceed specific aircraft dimensions (example: jumpseat, harness without modification, cabin aisle and emergency exits) 
- Ability to push or pull moveable carts, which weigh as much as 200 lbs 
- Ability to lift objects weighing up to 35 lbs., such as galley stowage bins and carry-on baggage 


REQUIREMENTS: 
- High school diploma or GED equivalent 
- Must be at least 21 years of age 
- Must be in possession of a valid United States or foreign passport with applicable VISAs. 
- Must have the ability to travel freely in and out of the United States, to and from all cities served by US Airways without restriction 
- Travel documents must remain valid throughout all phases of training